Generally, only damaged items will be entertained for exchange. Specific cases like that of wrong sizes can become an exception, as long as the item(s) to be exchanged are of the same kind or of the same price or higher.
1. Within seven (7) days after receipt of item, the customer must send via email complete details of the purchase such as: the official receipt or order number, photo of the item, date received, and specify the reason for return/exchange to firstname.lastname@example.org subject for assessment.
Item(s) for return or exchange must be under the following conditions:
2. Styleshops team will verify if item or size for exchange is readily available. In the event item or size is not available, customer can choose a different item of equal or greater value.
3. Additional shipping fee for the replacement item will be charged. Shipping fees are as follows:
Payment of shipping fees can be done through any of our registered accounts. Proof of payment must be forwarded via email to email@example.com
4. Metro Manila customers: Return items do not need to be shipped back. These can be surrendered to our rider on the day of delivery of replacement items.
Provincial customers: Ship back the original items for return / exchange using the following return details:
One Venice, Lot 10 & 11, Blk 11, Venice St. San Francisco Village, Brgy. Muzon, Taytay Rizal
Landmark: Blue building with Blue gate
Once shipped, send tracking details through firstname.lastname@example.org. Our warehouse team will verify and notify you through email once replacement items have been shipped. Tracking details will be sent to you via email.
All exchange and return requests are subject to further assessment and approval of the STYLESHOPS management.