Holiday Shipping Schedule

Holiday Shipping Schedule and Cut-off Dates

To help you plan your Christmas gifting, we have prepared a clear guide to our holiday shipping timelines. This ensures you know exactly when to place your orders so they arrive in time for Christmas.

If you have any questions or need assistance, our team is always ready to help.

Guaranteed Delivery Before Christmas

Orders placed on or before the dates below are guaranteed to arrive before Christmas.

  • Metro Manila: December 18

  • Luzon: December 16

  • VisMin: December 12

This guarantee applies should there be no typhoons that could delay or affect shipments in provincial areas. If an item is unavailable and needs replacement, we will try our best to still ship it out soon, but we cannot guarantee that it will arrive before Christmas.

Order Processing Cut-off (Not Guaranteed for Christmas Arrival)

Orders placed on or before these dates will be processed and shipped before Christmas, but we cannot guarantee delivery before December 25.

  • Metro Manila: December 20

  • Luzon: December 18

  • VisMin: December 15

Orders placed on or before these cut-off dates will be fulfilled before our team goes on Christmas break. Any orders placed after these dates will be fulfilled once we resume operations after the holiday break.

Important Notes

To keep expectations clear and delivery smooth, please take a moment to review these reminders:

  • Weather disturbances and typhoons may affect courier timelines, especially in provincial areas.

  • Couriers experience high volumes during December, which may cause delays beyond our control.

  • Once handed over to the courier, transit time is dependent on their operational capacity.

  • Pre-order items or made-to-order products follow the lead time indicated on their product page.

  • Orders with incomplete information may experience delays. Our team will contact you promptly if clarification is needed.

  • If you are sending a gift, please allow an earlier buffer to avoid any time-sensitive concerns.

Frequently Asked Questions

Can I still place an order after the cut-off dates?

Yes. We continue to accept and ship orders, but any placed after the cut-off will only be fulfilled once operations resume after our Christmas break.

Will I receive tracking information?

Yes. Once your order is shipped, a tracking number will be sent to your email or SMS depending on your notification settings.

What if I need the item urgently?

You may reach out to us through our customer support channels, and we will check if a faster option is possible for your location.

What happens if an item in my order is unavailable?

If an item is unavailable and requires replacement, we will assist you right away. We will do our best to ship it as soon as possible, though arrival before Christmas cannot be guaranteed.

Thank You for Shopping With Us

We appreciate your support this holiday season. Our team is committed to preparing your orders with care and ensuring the best possible experience from checkout to delivery.

Should you need any help, please reach us through our customer support email or message channel. We are here to assist you throughout the holiday rush.